CarEvo Lot Logistics
A comprehensive logistics platform that transformed CarEvo's vehicle preparation workflow, increasing efficiency and transparency across their operation.
About CarEvo
CarEvo Auto Solutions is a pioneering online car dealership based in Canada that has revolutionized the traditional car buying experience. Their innovative approach allows customers to browse, purchase, and finance vehicles entirely online, with home delivery options available across the country.
With their unique business model handling over 100-200 vehicles monthly across multiple locations, CarEvo faced distinctive operational challenges that conventional dealership software couldn't address. The online-first nature of their business created a complex web of logistics requirements that traditional dealership management systems weren't designed to handle.
As one of Canada's fastest-growing online auto retailers, CarEvo needed a solution that could scale with their expansion plans while maintaining their commitment to exceptional customer service. Their success in disrupting the traditional dealership model meant they required equally innovative operational tools to support their growth.
Project Overview
Timeline
4 months from concept to deployment
Platform
Web application with vendor portal
Tech Stack
Nuxt 3, Prisma, Supabase, Pinia
The Challenges
CarEvo's rapid growth created significant operational hurdles that threatened their ability to scale
Fragmented Communication
Sales team members would sell vehicles while the lot team managed inspections and preparation, with minimal coordination between departments. This led to confusion and delays in vehicle delivery.
Inconsistent Tracking
A shared Google Sheet was the primary tracking tool, but it was rarely used correctly and lacked accountability features. This made it difficult to know where vehicles were in the preparation process.
Lost Inventory
Vehicles would sometimes remain at vendor locations for months after being forgotten in the system, tying up inventory and creating financial inefficiencies.
Multiple Locations
Operating across different lots with separate sales teams selling from the same inventory created confusion about vehicle availability and location.
Knowledge Silos
Critical logistics information existed primarily in the logistics manager's head, creating a significant business continuity risk if they were unavailable.
Volume Pressure
With 100-200+ vehicles sold monthly, the manual system couldn't scale to meet demand, creating bottlenecks in the preparation process.
Our Solution
We developed a comprehensive lot logistics platform tailored to CarEvo's unique workflow
Key Features
QR-Enabled Key Tag System
Each vehicle received a unique, obfuscated QR code linking directly to its profile in the system, enabling quick access to vehicle information.
Comprehensive Vehicle Intake
Lot team members document all vehicle conditions upon arrival, including mechanical issues, cosmetic damage, and cleanliness.
Task Management System
Sales team creates vehicle preparation requests that lot team members can claim, complete, and document with a full audit trail.
Vendor Portal
External service providers update vehicle status directly, eliminating constant phone calls and creating transparency for all stakeholders.
Vehicle Logistics Overview
Today, May 15, 2023
Vehicles in Process
42
At Vendors
18
Ready for Delivery
7
Recent Tasks
View AllThe Results
The implementation of our custom logistics platform transformed CarEvo's operations
98%
User Adoption Rate
Compared to less than 30% with the previous spreadsheet system
99.7%
Tracking Accuracy
Improved from approximately 65% with the previous system
50%
Reduced Prep Time
Average vehicle preparation time decreased from 9 days to 4.5 days
85%
Reduced Vendor Calls
Freeing staff time for more valuable tasks and improving vendor relationships
0
"Lost" Vehicles
Eliminated forgotten vehicles at vendor locations (previously 5-7 per month)
30%
Improved Satisfaction
Customer satisfaction increased with more accurate delivery timeframes
The logistics platform has completely transformed how we manage our vehicle preparation process. We've eliminated the confusion and delays that were costing us time and money. Now, everyone knows exactly where each vehicle is in the process, and we can provide accurate delivery timelines to our customers.
Colton Mackie
Logistics Manager, CarEvo Auto Solutions
Technology Stack
Modern technologies chosen for performance, reliability, and maintainability
Nuxt 3
Full-Stack Framework
Prisma
ORM & Database Tools
Supabase
Backend & Auth
Pinia
State Management
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